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| December 20, 1999 Industrial Recovery Services Good Morning Larry, Keith & Ian, I wish to extend my thanks and appreciation for the manner in which you and your staff conducted the equipment auction at our Walton, NY plant last month. I never realized all of the work you do prior to and even after a sale. Ian and Lynda spent long hours cataloging and arranging all of the items in a logical sequence long before the sale. Being able to bring in consignment items from other companies helped make it a bigger and more attractive sale too. Your photo crew then took a lot of photos of the equipment and prepared and mailed a beautiful multi-color 8 page brochure of many of our machines. I had no idea your mailing list was so large. It seems to cover our industry like a glove. I was amazed at the number of phone calls you made in advance to potential buyers of certain items you felt would be of use to them. The day before the sale your entire staff arrived to make sure all was in readiness and to set up for the sale. Gary and his staff seemed very knowledgeable and did a great job. He even had an initial print out of the sale later that day. Ian in his role as Auctioneer worked the crowd for every dollar and yet kept the sale moving nicely, a real accomplishment. The prompt receipt of our settlement check with all of the documents attached was really appreciated, especially since it was for a lot more than we expected. Again our sincere thanks for a job well done. Should you ever need a recommendation please have them contact me or in my absence our V.P. of Manufacturing, Gary Dreibelbis. Kindest Regards, |
